We hope you and your loved ones are well and taking all necessary precautions associated with COVID-19.

The safety and welfare of our guests is of utmost importance to us. We are also happy to share that none of our team members have tested positive for COVID-19. As we pride ourselves with high standards of cleanliness and hygiene, we have implemented additional hygiene and safety measures as per the advisory received from WHO on COVID-19.

We are also adhering to specified sanitizing and disinfecting protocols as advised by Indian MoHFW for disinfection of hotels with a particular focus on high-touch items, surfaces, and fixtures. We have also increased the frequency and intensity of cleaning public spaces to assure a safe and clean environment. Please do not hesitate to contact us if you would like to know about the precautionary measures taken in detail.

We are heedful of the situation and continue to follow the lead of the public health authorities. Rest assured, our hotels are committed to your physical wellbeing as well as peace of mind. In light of the same, we have updated our reservation and cancellation policies to provide greater flexibility during these unprecedented times.

For reservations made through Travel Agencies or travel websites, we humbly request you to contact the respective agency, if further assistance is required. For modification in Group bookings, please contact our group organizer to manage changes, as appropriate. Our hotels are actively cooperating with our guests to address the needs of each group, including moving events to later dates, if required.

In the meantime, if there is anything that we may assist you with, please do let us know via a call at +91 9950329080 or email at reservations@castlekalwar.com

We sincerely appreciate your business and look forward to providing you with a safe and enjoyable stay.